Privacy Policy
Updated: July 22, 2024
SailorGirl Companies is dedicated to maintaining the privacy of your health information. In conducting our business, we will create records regarding you and the services we provide to you. These records are our property. However, we are required by law to:
- Maintain the confidentiality of your health information.
- Provide you with this notice of our legal duties and privacy practices concerning your health information.
- Follow the terms of our notice of privacy practices in effect at the time.
To summarize, this notice provides you with the following important information:
- How we may use and disclose your health information.
- Your privacy rights concerning your health information.
- Our obligations concerning the use and disclosure of your health information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Opting Into Emails and SMS Messages
By providing your contact information, you agree to opt into receiving communications from SailorGirl Companies via email and SMS messages. These communications may include updates about our services, special offers, and changes to our privacy policy.
-
Email Communications: You may receive promotional emails and updates from us. If you wish to stop receiving these emails, you can unsubscribe at any time by following the unsubscribe link at the bottom of the email or by contacting us directly.
-
SMS Communications: By opting into SMS communications, you consent to receive text messages to your mobile number. Message and data rates may apply. To opt out of receiving SMS messages, you can reply with “STOP” to any message you receive or contact us directly.
How We Use or Disclose Your Health Information – Without Separate Authorization
- Services: SailorGirl Companies will use health information about you to provide you with home care services. For example, information may be shared with members of our staff, your doctors, or health care facilities.
- Payment: SailorGirl Companies may be required to disclose your health information to obtain prior approval from an insurer before providing services to you or to bill and collect payment for the services we provided to you.
- Operations: SailorGirl Companies may use or disclose your health information for quality improvement, staff evaluation, or other operational purposes. Your name and address may be used to send out satisfaction surveys, or we may call you to remind you of upcoming visits. We have business associates such as accountants, consultants, and attorneys that provide some services for us, and we have a written contract with them requiring them to protect your health information’s privacy. Government surveyors may also have access to your health information when evaluating our services.
- Health-Related Benefits, Services, and Treatment Alternatives: SailorGirl Companies may use and disclose health information about you to contact you about other health-related benefits, services, or treatments available to you. If you do not wish to receive these communications, please notify SailorGirl Companies in writing.
- Individuals Involved in Your Care: SailorGirl Companies may disclose health information about you to a family member, other relative, close friend, or any other person identified by you if they are involved in your care or payments related to your care. We may also disclose health information about you if they need to be notified of your location, general condition, or death. Please advise us if there is someone you do not want us to share information with or if you do not want us to leave messages on your telephone answering machine.
- Uses or Disclosures Required or Permitted by Law: SailorGirl Companies may use or disclose health information about you as required by law and for the following reasons: disaster relief efforts, public health activities, research under limited circumstances, reporting abuse or neglect, health oversight agencies, the Food and Drug Administration, law enforcement officials, government functions, to prevent a threat to public health or safety, funeral directors, coroners, medical examiners, organ donation, and Workers’ Compensation.
Response to Your Inquiries and Information Requests
SailorGirl Companies may use non-medical information you provide, such as address, phone number, and email address, to respond to your information requests, gather demographic information, obtain website statistics, and provide updates related to our service offerings. SailorGirl Companies will not share or disclose this information for other purposes. Any changes to this policy will be posted promptly and conspicuously on our website.
Your Rights Regarding Your Identifiable Health Information
You have the following rights regarding the identifiable health information we maintain about you:
- Confidential Communication: You have the right to request that our organization communicate with you about your health-related issues in a particular manner or at a certain location. We will accommodate reasonable requests.
- Requesting Restrictions: You have the right to request a restriction in our use or disclosure of your identifiable health information for treatment, payment, or healthcare operations. We are not required to agree to your request, but if we do, we are bound by our agreement except when required by law, in emergencies, or when necessary to treat you.
- Inspection and Copies: You have the right to inspect and obtain a copy of the identifiable health information that may be used to make decisions about you, including patient medical records and billing records, but not including psychotherapy notes. We may charge a fee for copying, mailing, labor, and supplies associated with your request. We may deny your request in certain circumstances, but you may request a review of our denial.
- Amendment: You may ask us to amend your health information if you believe it is incorrect or incomplete. We may deny your request if it is accurate and complete, not part of the identifiable health information you can inspect and copy, or not created by us.
- Accounting of Disclosures: You have the right to request an accounting of disclosures, which is a list of certain disclosures we have made of your identifiable health information. The first list you request within a 12-month period is free, but we may charge for additional lists.
- Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our organization or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.
- Right to Provide an Authorization for Other Uses and Disclosures: We will obtain your written authorization for uses and disclosures not identified by this notice or permitted by law. You may revoke your authorization in writing at any time.
Links
This website contains links to other sites. We are not responsible for the content or privacy practices of other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control over Information
You may opt out of future contacts from us at any time by contacting us via the email address or phone number provided on our website. You can:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page.